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Leave Us a Review

Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.


Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.

What our customers say about us...

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Pauline Jue

April 17, 2025

5  out of  5
rating by Pauline Jue
"I've always received prompt and professional responses from Jake and his staff. Recently I had a complicated situation with my late husband's rental property and Dawn Mann did a stellar job working through it on my behalf. I am so appreciative of the thoughtfulness and professionalism of this entire staff."
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Brian Hayle

March 21, 2025

5  out of  5
rating by Brian Hayle
"I've been a long-time customer of Jake Stewart, and his service is exceptional! He has been a great help esp. with some challenging insurance issues. Highly recommended!"
We responded:
" It's our pleasure to be your Agent, Brian! We really appreciate your loyalty over the years and value you as a customer. Thank you for the 5 stars! "
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Jetta

March 21, 2025

5  out of  5
rating by Jetta
"Got a call from an agency that connected me with StateFarm.. Got connected with Erica from the bay, she gave me quotes and when I realized she was like A Good Neighbor StateFarm is there I was pleased to say she was quick nice friendly got the best quotes and even spoke with a few of my neighbors.. Lol this was the best decision I made in a while and plus My mom and dad is going to be pleased I'm going through a mom and pop company"
We responded:
"Thank you for the kind words about Erika and the great rating!! We appreciate your business, and will always strive to be your favorite "neighbor"!"
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Wayne Moon

March 20, 2025

5  out of  5
rating by Wayne Moon
"They always return phone calls timely and provide helpful information regarding any questions that I ask."
We responded:
"Thank you so much for your awesome 5-star review, Wayne! My office is always available to help and I'm glad to hear my staff treated you so well. Please do not hesitate to call, email or text us if you need anything. "
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Barbara Wille

March 20, 2025

5  out of  5
rating by Barbara Wille
"Jake Stewart and his team have been extremely helpful and kind to us during this time of uncertainty with our homeowners insurance. I want to give special recognition to Maribel Palma, who has given us exceptional service with a somewhat complicated situation. Maribel explains complex (to me!) topics very clearly, is meticulously detail-oriented, and always responsive to our needs. In addition to being very efficient, she spent extra time correcting an online form error I made and did so patiently and kindly. I highly recommend Jake Stewart and his team."
We responded:
"Barbara, Thank you for your rave review! Maribel is a great asset to our team and we’re so glad she could clarify everything for you. We look forward to taking excellent care of you for years to come!"
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Mauricio García

March 11, 2025

5  out of  5
rating by Mauricio García
"Great service, always friendly and extremely helpful."
We responded:
"Thank you so much for taking the time to compliment our team, Mauricio. We are proud to be a "good neighbor" to you!"
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Jameson Hall

February 1, 2025

5  out of  5
rating by Jameson Hall
"Kelly always gives 5 star service appreciate that! Thank you Kelly! Super helpful thanks again."
We responded:
"We are so happy to hear that you had a great experience with us! Thank you for the five star rating and trusting us with your insurance needs. We are here for you anytime!"
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Dingyu Zhou

January 20, 2025

5  out of  5
rating by Dingyu Zhou
"With him for years. Always great service!"
We responded:
"Thank you Dingyu! It is our pleasure to take care of you. "
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Jeff Bond

January 7, 2025

5  out of  5
rating by Jeff Bond
"Dave and Jake are honest and work with a smart and personable team. They discuss options, provide their insights and ultimately lead you to make the right decisions for your specific needs. Strongly recommend!"
We responded:
"Hi Jeff- We always want to lead our clients in the right direction to best suit their needs. Thank you so much for your kind words. We appreciate the recommendation and the 5 star rating!"
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Tristen Dixon

November 19, 2024

5  out of  5
rating by Tristen Dixon
"Kelly set us up and worked fast to get us a much better rate than we had been paying for quite some time with another insurer. She provided a personable and friendly experience and got stuff done. We are now bundled with all our insurance in one place and will be for the foreseeable future. Thanks guys for being easy :)"
We responded:
"Hi Tristen. Thank you for sharing about your positive experience with Kelly. I am glad we were able to save you money and keep it simple along the way!"
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KG Chua

November 16, 2024

5  out of  5
rating by KG Chua
"Jake Stewart and his team at State Farm are very professional and attentive to my questions. Reply to my questions are prompt. I have been with State Farm since 1976 initially in Chicago and now in San Francisco, I am very happy with the service provided to me. I insured my home and car with Jake. I have no hesitation in recommending Jake Stewart."
We responded:
"Thank you so much for the kind words and support, KG. We are pleased to take care of you. If ever need anything, just reach out!"
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Daniel Dunphy

November 15, 2024

5  out of  5
rating by Daniel Dunphy
"I rate Maribel Palma’s performance as 5 star ***** Maribel communicated, listened and responded to my concerns, questions and requests with intelligence, kindness and professionalism. I couldn’t have received better attention to detail, all with an amiable manner. Thank you to Maribel and to State Farm. Sincerely, Daniel Dunphy"
We responded:
"Thank you for the thoughtful review, Dan. We agree - Maribel is incredible! We appreciate your business all these years. Thanks again for taking the time to share it. "
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Chris Chung

October 17, 2024

5  out of  5
rating by Chris Chung
"I had to go through whole new process for searching for home owner insurance and Maribel was exceptionally helpful."
We responded:
"Thanks for taking the time to leave us a review. I am really glad (but not st all surprised) that Maribel did such a great job for you. Thank you for your continued business. "
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Nathalie Kim Lieber

October 11, 2024

5  out of  5
rating by Nathalie Kim Lieber
"Super responsive, always answer my Qs, fair prices and great all around. Love Jake and his team!"
We responded:
"Thank you so much for your thoughtful review Nathalie. We are so grateful for you and your continued business. 🙏🏼 "
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Govind Lingam

October 5, 2024

5  out of  5
rating by Govind Lingam
"Shoutout to Kelly at State Farm! Her positivity and prompt customer service made my insurance shopping experience easy, fun and painless. Kelly answered all my questions and took the time to find the best options for me. Working with her was such a pleasure! If you’re in the market for insurance, definitely reach out to Kelly — she works well to understand your needs, gives good advice and ensures you’ve a great experience! Thanks again, happy to have made the switch to StateFarm!"
We responded:
"Govind, thank you for leaving such a wonderful review about our team member Kelly! I'm glad to hear that her prompt and personalized service made your experience such a pleasure! I'll be sure to share your kind words with her. We greatly appreciate your recommendation!"
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Cobie Everdell

September 19, 2024

5  out of  5
rating by Cobie Everdell
"Great team of people!"
We responded:
"Thank you so much for your kind words, Cobie! We're thrilled to hear that you had a positive experience with our team. Providing excellent service is our top priority, and it's always great to know that we're meeting expectations. Thanks again! "
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Kathleen Ohm

September 18, 2024

5  out of  5
rating by Kathleen Ohm
"Good people, rapid responses, competitive prices."
We responded:
"Thank you, Kathleen, for your kind words! We're thrilled to hear that you found our team to be responsive and our prices competitive. Providing quick and friendly service is our top priority, and we're glad to know we're meeting your expectations."
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Ruben Sumera

August 7, 2024

5  out of  5
rating by Ruben Sumera
"JP Mourad (Lafayette office) is a valuable asset to State Farm Insurance Company. He deserves a 5 out of 5 stars. JP was easy to deal with. He understands the customers needs, explained and answered all my questions clearly so I can understand it. He does his job very well. I have dealt with him several times (the last time was on August 6, 2024. Keep up the good work JP! You the man."
We responded:
"Ruben, we’re thrilled to hear that JP has been such a valuable asset and provided clear and understanding support. It’s great to know that he’s consistently done a great job in addressing your needs and questions. Your five-star rating and kind words are much appreciated. We’ll be sure to pass along your praise to JP. Thanks again for your support and for recognizing his hard work!"
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Elnorai Lewis

July 18, 2024

5  out of  5
rating by Elnorai Lewis
"He has great customer services. JP. Thanking you, JP"
We responded:
"Thank you for your feedback, Elnorai! We’re delighted to hear that you had a great experience with our customer service, especially with JP. Your satisfaction is important to us, and we appreciate your kind words. "
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Scott T. Wasley

July 17, 2024

5  out of  5
rating by Scott T. Wasley
"Thank you to JP, for the great customer service."
We responded:
"Thank you, Scott, for your review! We're glad to hear that JP provided you with great customer service. Your feedback is valuable to us, and we appreciate your recognition of JP's efforts. If you have any more questions or need further assistance in the future, please feel free to reach out. We're here to help!"
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Shawanna Brown

July 9, 2024

5  out of  5
rating by Shawanna Brown
"Kelly was so quick and efficient with helping me add a new vehicle to my policy. She was able to find me a really good quote and also made sure I wasn’t missing out on any discounts in about 15 minutes at the most. customer service was 10 out of 10 answered all of my questions quickly and was so sweet"
We responded:
"Thank you for sharing your experience, Shawanna! We're delighted to hear that Kelly provided you with quick and efficient service when adding a new vehicle to your policy. It's great to know that she found you a good quote and ensured you were taking advantage of all available discounts. We strive for excellent customer service, and we're glad Kelly answered all your questions promptly and with kindness. "
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Nick Hertz

June 25, 2024

5  out of  5
rating by Nick Hertz
"Had a great experience with Maribel. She was extremely thorough, very patient and we resolved my issue."
We responded:
"Nick, thank you for sharing your positive experience with Maribel! We're delighted to hear that she was thorough, patient, and able to resolve your issue. Providing excellent service is our top priority, and your feedback affirms Maribel's dedication to her work."
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Susan Moxley

June 24, 2024

5  out of  5
rating by Susan Moxley
"Maribel Palma is a delight to work with. Prompt, conscientious, friendly, knowledgeable."
We responded:
"We’re thrilled to hear that you had such a positive experience working with Maribel. Her promptness, conscientiousness, friendliness, and knowledge truly make her an asset to our team. Thank you, Susan! "
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MacKenzi Simpson

June 22, 2024

5  out of  5
rating by MacKenzi Simpson
"Love working with Dawn - she’s the best!! 10/10 customer service, always available for a call. Really helped walk me through buying my first ever auto insurance!!"
We responded:
"Thank you so much for your glowing review, MacKenzi! We're thrilled to hear that Dawn provided you with exceptional customer service and was instrumental in guiding you through purchasing your first auto insurance policy. Making such a significant decision can be daunting, and we're glad Dawn was there to assist you every step of the way. Your feedback is greatly appreciated, and we'll be sure to pass along your kind words to Dawn. "
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Marc Fleischmann

June 22, 2024

5  out of  5
rating by Marc Fleischmann
"First-grade professional service plus excellent advice on insurance."
We responded:
"Thank you very much for your positive review, Marc! We're delighted to hear that you received first-grade professional service and excellent insurance advice from us. Providing top-notch service and valuable guidance to our clients is always our priority. If you have any further questions or need assistance in the future, please don't hesitate to reach out. We appreciate your feedback and thank you for choosing our services!"