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Leave Us a Review

Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.


Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.

What our customers say about us...

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Lonny M

August 21, 2026

5  out of  5
rating by Lonny M
"Thank you Sarah from State Farm for helping me today and for showing support and empathy for my situation. It shows me I am with the right insurance company and you are a great representative, enjoy your weekend 🙏"
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Margaret Upshur

August 20, 2026

5  out of  5
rating by Margaret Upshur
"This office is fantastic to work with. They always have excellent customer service and when you call you get someone knowledgeable and friendly immediately.

Adding an edit: Maribel went out of her way to help me with an issue that was caused by another State Farm office. She took the time to understand my complicated issue and followed up over several weeks even when it was not her responsibility! Great customer service!"
We responded:
"Hi Margaret- Thank you so much for your business and your awesome 5 star review! My office is always available to help with any of your insurance needs!"
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Cole Larsen

August 18, 2026

5  out of  5
rating by Cole Larsen
"I fortunately never needed to use Jake's services to file a claim, but he was very responsive whenever I had questions."
We responded:
"Cole, we appreciate you taking the time to share your experience. We are grateful for the opportunity to serve your insurance needs."
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Melanie Castillo

August 15, 2026

5  out of  5
rating by Melanie Castillo
"Kelly was extremely helpful kind and patient. She stayed on the phone with me just to make sure I was able to complete everything."
We responded:
"Thank you, Melanie, for your 5-star review! We appreciate you recognizing Kelly’s patience, kindness, and dedication to making sure you had the support you needed. It is great to know that she stayed with you through the process and helped you get everything completed."
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Pablo Gersberg

August 13, 2026

5  out of  5
rating by Pablo Gersberg
"I've been a customer of State Farm's for about 2 decades, and of Jake Stewart's for about 10 years. They make it super easy to get insured, and when you have to file a claim, they're on top of things and always avaiable to answer questions. Highly recommend them!

Update April 2022: still super happy with this office. Dawn helped me revise my homeowners policy and earthquake insurance. She was super patient with all my questions and was very responsive. Great insurance office to work with.

Update August 2026: Just an update again - great working with Jake Stewart and folks in his office. I've been working with Lou Ann lately and she's been outstanding at responding to may many questions, and getting things updated/changed for me when needed."
We responded:
"Pablo - We appreciate your years of loyalty with our agency and look forward to working with you for many more years to come!"
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Tara H

August 6, 2026

5  out of  5
rating by Tara H
"Jake Stewart and his team are incredible to work with. Each and every interaction is handled efficiently and in a friendly manner. We highly recommend this group."
We responded:
"Tara - I love to hear this kind of feedback from our customers. Thank you so very much for your business and trusting our agency to take care of your insurance needs."
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Paul Chouinard

August 3, 2026

5  out of  5
rating by Paul Chouinard
"Thank you to Erica she helped me the most when I needed it the most"
We responded:
"Thank you, Paul, for your 5-star review! We are glad that Erica was there to provide helpful support when you needed it most. "
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Elena Popova

July 31, 2026

5  out of  5
rating by Elena Popova
"We have been clients for 16 years and the agency and the team continue to give the best customer service. Shauna has assisted us recently, and took time to go over each policy and explain charges. She saved us some money and followed up with a phone call! Thank you!"
We responded:
"Thank you, Elena, for your 5-star review! We are honored by your continued trust over the years and appreciate your kind words about our team. It is wonderful to hear that Shauna provided thorough guidance, helped clarify your policies, and followed up with attentive service."
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margarita padilla

July 30, 2026

5  out of  5
rating by margarita padilla
"The service I received by Lou Ann Mezzetti is been wonderful and helpful every time I call. Thank you Lou Ann"
We responded:
"Thank you, Margarita, for your 5-star review! We are pleased that Lou Ann has consistently provided helpful and dependable service whenever you need assistance. Your continued support means a great deal to our team, and we appreciate you taking the time to share your experience."
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Tania Murphy

July 29, 2026

5  out of  5
rating by Tania Murphy
"Shauna was very helpful answering my questions."
We responded:
"Thank you, Tania, for your 5-star review! We are glad that Shauna was able to answer your questions and provide the support you needed. We appreciate your feedback and are thankful for the opportunity to serve you."
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Ronald Hill

July 28, 2026

5  out of  5
rating by Ronald Hill
"Easy to talk to, professional and worked with me to get a good quote on my auto insurance. Thank you Kelly"
We responded:
"Thank you, Ronald, for your 5-star review! Kelly is an exceptional member of our team, and we are delighted that she made the quote process easy for your auto insurance needs. "
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Diane Cousens

July 24, 2026

5  out of  5
rating by Diane Cousens
"Our homes have been insured by this office for many years. We know them to always be personable, professional, and reliable. I needed help making some updates with the policies and Joni has been of great help getting the job done right. Thank you!"
We responded:
"Thank you, Diane, for your 5-star review! We appreciate your loyalty over the years and are glad Joni provided excellent assistance with your policy updates. Our agency values building lasting relationships and providing reliable support for every customer."
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RWilkins

July 20, 2026

5  out of  5
rating by RWilkins
"The young lady assisting me was very considerate and knowledgeable. She wasted no time factoring in my new vehicle and activating coverage for me. I was very impressed and wasted no time letting her know."
We responded:
"Thank you for your 5-star review! We are pleased that our team could provide prompt and knowledgeable assistance with adding your new vehicle to your full coverage auto insurance. We appreciate you taking the time to share your support with us."
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Bosley St. Fort

July 16, 2026

5  out of  5
rating by Bosley St. Fort
"Kelly has been amazing since start a relationship with this branch always going above and beyond! I always get impressed at how statefarm customers service is and Kelly is a perfect idol for customers support"
We responded:
"Thank you, Bosley, for your 5-star review! We are thrilled to hear that Kelly has consistently gone above and beyond to provide outstanding support. We appreciate your feedback and take great pride in delivering dedicated care to every customer."
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Kaushik Roy

July 8, 2026

5  out of  5
rating by Kaushik Roy
"Agents are easily reachable and helpful."
We responded:
"Thank you, Kaushik, for your 5-star review! It is wonderful to hear that our team has been easy to reach when you need assistance. We appreciate you choosing our agency for your auto, life, and home insurance needs."
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Melissa Gonzalez

July 8, 2026

5  out of  5
rating by Melissa Gonzalez
"Thank you Maribel for your great costumer service"
We responded:
"Thank you, Melissa, for your 5-star review! We are delighted to hear that Maribel provided you with excellent service. We appreciate your support."
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Bonnie O.

June 30, 2026

5  out of  5
rating by Bonnie O.
"Maribel has been extremely helpful in finding ways to reduce the cost of the California Fair Plan for fire insurance. Like my neighbors, I have been left with few options other than to purchase this expensive plan of last resort. With Maribel's help, I feel confident that my annual premium will be reduced. Maribel works well with both the customer (me) and the other party (California Fair Plan) to find good solutions. She is an outstanding agent!"
We responded:
"Thank you, Bonnie, for your 5-star review! We are glad to hear that Maribel provided thoughtful support and worked diligently to help you explore options for reducing your fire insurance costs. We appreciate your kind feedback and are happy she could assist you through the process."
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Mike Allen

June 30, 2026

5  out of  5
rating by Mike Allen
"Sarah made getting my car insurance so easy! She was super helpful, found me a great rate, and explained everything clearly. Awesome service, highly recommend!"
We responded:
"Thank you, Mike, for your 5-star review! We are happy to hear that Sarah made the process simple, clearly explained your options, and helped you secure a great rate. We appreciate your recommendation and kind words."
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Jasminne Santiago

June 30, 2026

5  out of  5
rating by Jasminne Santiago
"Maribel gained my trust. She is very nice and helpful would recommend her"
We responded:
"Thank you, Jasminne, for your 5-star review! We are happy to hear that Maribel earned your confidence and provided friendly, helpful service throughout your experience. We appreciate your recommendation and thank you for choosing our agency."
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FB 369

June 18, 2026

5  out of  5
rating by FB 369
"The customer service is always top tier, I would like to give a special thank you to Shawna, for providing quality customer service."
We responded:
"Thank you for the thoughtful 5-star review! It is wonderful to know that Shawna and the team continue to deliver consistent, high-quality support. We appreciate you taking the time to share your feedback."
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chris duggan

June 12, 2026

5  out of  5
rating by chris duggan
"Kelly was Fantastic she was knowledgeable, Kind !! She took my Bad Mood and turned it around.😊 I will recommend her to my friends"
We responded:
"Thank you for the fantastic 5 star review, Chris! We are thrilled to hear that Kelly's knowledge, kindness, and positive attitude helped turn your day around. We appreciate your recommendation."
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edmund chan Chan

May 30, 2026

5  out of  5
rating by edmund chan Chan
"Most helpful and fast"
We responded:
"Thank you for the 5-star review, Edmund! We are glad to hear you found the service helpful and fast. We appreciate your feedback and your support."
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Bella McKay

May 22, 2026

5  out of  5
rating by Bella McKay
"Had a fantastic experience working with Kelly. She guided me through getting full coverage auto insurance with so much patience and understanding, and answered all of my questions quickly and thoroughly (I had a lot). We were able to get everything set up within just an hour or so, which made the whole process feel painless. I really appreciated how easy she was to reach - no hold times, just real people who listen and genuinely help. Sent me detailed info on everything we discussed, really grateful to have worked with her."
We responded:
"Bella, thank you for the wonderful review! We’re so glad Kelly provided patient, thorough support and made your full coverage auto insurance setup smooth, quick, and easy to understand. It means a lot to hear she was accessible and attentive throughout the process, and we appreciate your kind words and trust in our agency!"
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Sara Coe

May 20, 2026

5  out of  5
rating by Sara Coe
"The Insurance Agents who work at State Farm Ins. have always been very helpful and solid when I have reached out over the years for my Insurance needs."
We responded:
"Sara, thank you for the great review! We’re happy to hear you’ve consistently had helpful and reliable support from our team over the years."
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tom johnstone

May 12, 2026

5  out of  5
rating by tom johnstone
"amazing service, fair pricing, Insurance when you need it and Jake takes care of the problems"
We responded:
"Thank you for the great review, Tom! We’re so glad Jake provided amazing service and fair pricing while making sure your insurance needs were taken care of when it mattered most. We really appreciate your kind words and support of Jake Stewart State Farm here in San Francisco."