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Leave Us a Review

Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.


Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.

What our customers say about us...

Profile photo of Diane Cousens

Diane Cousens

July 24, 2026

5  out of  5
rating by Diane Cousens
"Our homes have been insured by this office for many years. We know them to always be personable, professional, and reliable. I needed help making some updates with the policies and Joni has been of great help getting the job done right. Thank you!"
We responded:
"Thank you, Diane, for your 5-star review! We appreciate your loyalty over the years and are glad Joni provided excellent assistance with your policy updates. Our agency values building lasting relationships and providing reliable support for every customer."
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RWilkins

July 20, 2026

5  out of  5
rating by RWilkins
"The young lady assisting me was very considerate and knowledgeable. She wasted no time factoring in my new vehicle and activating coverage for me. I was very impressed and wasted no time letting her know."
We responded:
"Thank you for your 5-star review! We are pleased that our team could provide prompt and knowledgeable assistance with adding your new vehicle to your full coverage auto insurance. We appreciate you taking the time to share your support with us."
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Bosley St. Fort

July 16, 2026

5  out of  5
rating by Bosley St. Fort
"Kelly has been amazing since start a relationship with this branch always going above and beyond! I always get impressed at how statefarm customers service is and Kelly is a perfect idol for customers support"
We responded:
"Thank you, Bosley, for your 5-star review! We are thrilled to hear that Kelly has consistently gone above and beyond to provide outstanding support. We appreciate your feedback and take great pride in delivering dedicated care to every customer."
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Kaushik Roy

July 8, 2026

5  out of  5
rating by Kaushik Roy
"Agents are easily reachable and helpful."
We responded:
"Thank you, Kaushik, for your 5-star review! It is wonderful to hear that our team has been easy to reach when you need assistance. We appreciate you choosing our agency for your auto, life, and home insurance needs."
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Melissa Gonzalez

July 8, 2026

5  out of  5
rating by Melissa Gonzalez
"Thank you Maribel for your great costumer service"
We responded:
"Thank you, Melissa, for your 5-star review! We are delighted to hear that Maribel provided you with excellent service. We appreciate your support."
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Bonnie O.

June 30, 2026

5  out of  5
rating by Bonnie O.
"Maribel has been extremely helpful in finding ways to reduce the cost of the California Fair Plan for fire insurance. Like my neighbors, I have been left with few options other than to purchase this expensive plan of last resort. With Maribel's help, I feel confident that my annual premium will be reduced. Maribel works well with both the customer (me) and the other party (California Fair Plan) to find good solutions. She is an outstanding agent!"
We responded:
"Thank you, Bonnie, for your 5-star review! We are glad to hear that Maribel provided thoughtful support and worked diligently to help you explore options for reducing your fire insurance costs. We appreciate your kind feedback and are happy she could assist you through the process."
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Mike Allen

June 30, 2026

5  out of  5
rating by Mike Allen
"Sarah made getting my car insurance so easy! She was super helpful, found me a great rate, and explained everything clearly. Awesome service, highly recommend!"
We responded:
"Thank you, Mike, for your 5-star review! We are happy to hear that Sarah made the process simple, clearly explained your options, and helped you secure a great rate. We appreciate your recommendation and kind words."
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Jasminne Santiago

June 30, 2026

5  out of  5
rating by Jasminne Santiago
"Maribel gained my trust. She is very nice and helpful would recommend her"
We responded:
"Thank you, Jasminne, for your 5-star review! We are happy to hear that Maribel earned your confidence and provided friendly, helpful service throughout your experience. We appreciate your recommendation and thank you for choosing our agency."
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FB 369

June 18, 2026

5  out of  5
rating by FB 369
"The customer service is always top tier, I would like to give a special thank you to Shawna, for providing quality customer service."
We responded:
"Thank you for the thoughtful 5-star review! It is wonderful to know that Shawna and the team continue to deliver consistent, high-quality support. We appreciate you taking the time to share your feedback."
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chris duggan

June 12, 2026

5  out of  5
rating by chris duggan
"Kelly was Fantastic she was knowledgeable, Kind !! She took my Bad Mood and turned it around.😊 I will recommend her to my friends"
We responded:
"Thank you for the fantastic 5 star review, Chris! We are thrilled to hear that Kelly's knowledge, kindness, and positive attitude helped turn your day around. We appreciate your recommendation."
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edmund chan Chan

May 30, 2026

5  out of  5
rating by edmund chan Chan
"Most helpful and fast"
We responded:
"Thank you for the 5-star review, Edmund! We are glad to hear you found the service helpful and fast. We appreciate your feedback and your support."
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Bella McKay

May 22, 2026

5  out of  5
rating by Bella McKay
"Had a fantastic experience working with Kelly. She guided me through getting full coverage auto insurance with so much patience and understanding, and answered all of my questions quickly and thoroughly (I had a lot). We were able to get everything set up within just an hour or so, which made the whole process feel painless. I really appreciated how easy she was to reach - no hold times, just real people who listen and genuinely help. Sent me detailed info on everything we discussed, really grateful to have worked with her."
We responded:
"Bella, thank you for the wonderful review! We’re so glad Kelly provided patient, thorough support and made your full coverage auto insurance setup smooth, quick, and easy to understand. It means a lot to hear she was accessible and attentive throughout the process, and we appreciate your kind words and trust in our agency!"
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Sara Coe

May 20, 2026

5  out of  5
rating by Sara Coe
"The Insurance Agents who work at State Farm Ins. have always been very helpful and solid when I have reached out over the years for my Insurance needs."
We responded:
"Sara, thank you for the great review! We’re happy to hear you’ve consistently had helpful and reliable support from our team over the years."
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tom johnstone

May 12, 2026

5  out of  5
rating by tom johnstone
"amazing service, fair pricing, Insurance when you need it and Jake takes care of the problems"
We responded:
"Thank you for the great review, Tom! We’re so glad Jake provided amazing service and fair pricing while making sure your insurance needs were taken care of when it mattered most. We really appreciate your kind words and support of Jake Stewart State Farm here in San Francisco."
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Richard Cadenasso

April 29, 2026

5  out of  5
rating by Richard Cadenasso
"Jake and his team have been taking care of our insurance needs for decades. They are always prompt and efficient in answering questions and providing services as needed."
We responded:
"Richard, thank you so much for the 5-star review! We appreciate your loyalty over the decades. It has been a pleasure for Jake and the entire team to support your insurance needs for so long. We pride ourselves on providing prompt, efficient service and competitive pricing to our San Francisco community. We look forward to many more years of being there for you whenever you need us!"
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Y vonne Davis-Johnson

April 29, 2026

5  out of  5
rating by Y vonne Davis-Johnson
"Extremely satisfied with the the
level of communication, patience and attention to resolving concerns
by office staff. Thanks Joni!"
We responded:
"Yvonne, thank you for your kind words! We are so glad to hear that you had such a positive experience with our office. Joni takes great pride in providing the patience and clear communication our customers deserve when navigating auto insurance. Thank you for trusting us to resolve your concerns and protect what matters most!"
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Karen Smith

April 22, 2026

5  out of  5
rating by Karen Smith
"Joni is friendly and very helpful!"
We responded:
"Thank you so much for your review, Karen. We’re thrilled to hear that Joni was able to support you and that everything went smoothly. We appreciate your trust and look forward to assisting you again!"
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Myland Hui

April 21, 2026

5  out of  5
rating by Myland Hui
"Great knowledgeable service and always accessible!"
We responded:
"Thank you for taking the time to leave us with a 5 star review! We appreciate you trusting us and are always here if you need anything moving forward."
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Andrew Clay

April 15, 2026

5  out of  5
rating by Andrew Clay
"My agent worked hard to make sure my premium didn't go up 😄"
We responded:
"We appreciate your kind words about the experience, Andrew. Providing attentive, thorough service is something we take seriously, and it’s great to know that came through from our team."
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Julie Miller

March 17, 2026

5  out of  5
rating by Julie Miller
"I highly recommend this State Farm team! I am grateful to have worked with them for so many years on home, auto, umbrella and rental property insurance. They are consummate professionals and kind human beings. They are experts in their field and explain insurance policy nuances and fine print in simple terms the layperson can easily understand. They been extremely helpful in educating me on the trends and changes in the insurance industry in both California and nationwide. Everyone in the office is helpful. When call, I don’t have to wait to talk with my account representative to receive answers - all the agents and support team members are able to help me. The team members support each other to provide excellent and consistent customer service. I am delighted to have found such a great insurance provider."
We responded:
"Julie, thank you for your kind words about our team; your review made our day! We're grateful for you and your trust and are happy to help with anything you need. "
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Valerie Pierce

March 16, 2026

5  out of  5
rating by Valerie Pierce
"Working with Maribel on my California Fair Plan issues was a pleasure. Lots of twists and turns - none caused by Maribel! - but she helped me navigate through it. She was always cheerful and always on top of things. I have only good things to say about the entire Jake Steward State Farm group!"
We responded:
"Valerie, we're honored by your fantastic review! We understand how complex insurance can be and are here to help you navigate through things and ensure you're all set up. "
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Kari Cox

March 9, 2026

5  out of  5
rating by Kari Cox
"Sarah is wonderful to work with. She helped me with an auto quote today and provided excellent customer service. Friendly, reliable and efficient. 5 stars!"
We responded:
"Kari, we appreciate your trust and your business! Thank you for the 5-stars!"
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Kimberlee Jeanes

March 5, 2026

5  out of  5
rating by Kimberlee Jeanes
"All office staff, most recently Joni, were professional and pleasant when helping me with policy questions. Thank you!"
We responded:
"Thank you for your review, Kimberlee, and for recognizing Joni's efforts while helping you with your policy questions. Reach out anytime, we're here to help!"
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Joni Hartford

February 24, 2026

5  out of  5
rating by Joni Hartford
"Wonderful people that listen to your needs."
We responded:
"Joni, thank you for your kind and thoughtful words about our agency."
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Maribel Palma

February 23, 2026

5  out of  5
rating by Maribel Palma
"I love this office! Great service and amazing people."
We responded:
"We appreciate your 5-star review, Maribel!"